Case Study: Kraus-Anderson Solution: Salesforce / EPIC Integration Kraus-Anderson, Inc. (KAI) is an integrated construction management and real estate enterprise working independently and in collaboration with a family of companies including insurance and financing operations. Need: Kraus-Anderson had been using Salesforce as an Opportunity / Customer Relationship Management (CRM) tool for their sales team and […]

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Case Study: Heating & Cooling Company   Solution: Salesforce Service Cloud & Field Service Lightning Deployment   Need: A full service residential and commercial heating and cooling company that has been serving the Twin Cities area for over 30 years had purchased Salesforce previously and was not fully “spun up” on the relevant licenses, products, […]

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Demand Chain Achieves Salesforce Gold Partner Status Demand Chain recently achieved Salesforce Gold Partner status. This distinction is rare–of the 1,000+ Salesforce Partners worldwide, fewer than 25 are U.S.-based and have earned Gold Partner status. Demand Chain is the only Gold Partner in Minnesota and the highest rated Gold Partner within 500 miles of the […]

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Dreamforce Experience Heading to Dreamforce ’18? Get The Most Out Of It! We asked our Dream Team of Salesforce experts–with a combined 40+ trips to Dreamforce under their belts–for their top tips and tricks to help YOU get the most from your Dreamforce experience! Check out their “Top 5” recommendations: Top 5 Tips for Attending […]

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Case Study: Ergotron MANUFACTURING Solution: Global Service Cloud Deployment Ergotron is a global manufacturer of leading digital display mounting and mobility products. Need: Ergotron faced a challenge. Key elements of customer information were being held in disparate systems and maintained by separate ad-hoc processes, preventing visibility to data. Data sources included a combination of paper […]

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Case Study: National Insurance Company Solution: Salesforce Platform & Community Cloud Case Study for a private mutual insurance company with 100+ years of experience serving policyholders’ property-and-casualty insurance needs. Need: A National Insurance Company with 500+ employees using Salesforce that was heavily invested in the Salesforce Platform across the entire organization, however their customer portal […]

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CASE STUDY: myON Solution: Salesforce Lightning and Pardot Launched in 2011, myON is the fastest-growing digital literacy company for the K–12 education market. More than 7.5 million students have access to myON throughout 49 states and 20 countries worldwide. myON offers unlimited reading in a curated library of more than 13,000 digital books dynamically matched […]

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Case Study: Industry Integrity Organization Solution: Salesforce Community Cloud Industry Integrity Organization’s ensure regulated businesses can compete fairly, marketplaces can remain free from fraud, customers receive fair treatment, and businesses operating in specific industries can conduct their affairs with honesty and integrity. Need: The organization needed: To update their paper based application process for regulated […]

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Case Study: Consumer Research Company Solution: Salesforce App Cloud & Salesforce Sales Cloud Research and testing company specializing in food based products. The organization works with mid to large consumer food producers to provide essential insight using consumer research. Need: A local consumer research company was experiencing slow growth due to non-scalable technology (Cold Fusion, […]

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Case Study: Lubrication Technologies Solution: Salesforce Sales Cloud Lubrication Technologies, Inc. (Lube-Tech) is an innovative lubricants company offering a broad product portfolio of lubricants, energy solutions, and services. A successful multi-focused organization constantly improving lubrication and energy solutions for their customer, and industry. Need: The inside and outside sales teams needed effective information sharing. Teams […]

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