Got Trailhead Salesforce One of the most asked questions I get from customers, community members, and Demand Chain co-workers alike is:  “where can I go to learn [x]?” Normally, my responses would range from talking about certification study guides, official Salesforce classroom training, or even setting up personal one-on-one training.  These are all still very valid and […]

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Chief Architect Interview Salesforce MVP Andy Boettcher Do you know Andy Boettcher, Chief Architect and Salesforce MVP? Listen to the “WizardCast” podcast interview to learn more about Andy and Demand Chain! Podcast: https://thewizardnews.com/2015/04/20/wizardcast-episode-iii-revenge-of-the-pithy-comment/ *There are so many different careers and jobs that involve Salesforce beyond being and administrator or a developer. Andy Boettcher is the […]

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Case Study: Innovative Global Manufacturing Company Solution: Salesforce Service Cloud How a Salesforce partner portal gets channel partners on board. This innovative global manufacturing firm headquartered in Minnesota has revenues of $27 billion and employs 80,000 people worldwide. One of its divisions sells literally thousands of tape and adhesive products and relies on a worldwide […]

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Case Study: Shavlik Technologies Solution: Salesforce Service Cloud How to listen to the wisdom of the crowd with a Service Cloud online customer community. Shavlik Technologies, LLC is the market leader in the simplification of complex enterprise network configuration, compliance and security issues. Over 10,000 customers worldwide trust Shavlik to help keep their networks secure […]

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Case Study: Carlson Hotels Worldwide Solution: Salesforce Sales Cloud How to integrate a CRM system with other mission-critical systems to increase productivity Five major hotel brands operating in more than 950 locations in 71 countries make Carlson Hotels Worldwide one of the world’s largest hotel companies. Demand Chain helped Carlson develop an ingenious way to […]

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Case Study: GN Resound Solution: Salesforce Sales Cloud How to integrate on-demand CRM with SQL Server GN ReSound is the undisputed technology leader in the global hearing instrument markets. A major segment of worldwide market share comes from its North American operation, which is headquartered in Bloomington, Minn. The state-of-the-art facility produces thousands of sophisticated […]

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Case Study: Interton Solution: Salesforce Service Cloud How to use Salesforce as a centralized database of customer information that serves the entire enterprise. Interton has been designing, developing and producing state-of-the-art hearing systems for over 40 years. Headquartered in Bergisch Gladbach, Germany, Interton has business partners in over 50 countries. Interton USA is based in […]

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