Salesforce Business Analyst


Our Salesforce Business Analysts wear many hats on their projects and are responsible for everything from requirements gathering, Salesforce configuration, testing, training and post deployment support. As a Salesforce BA, you will be part of a team responsible for delivering enterprise cloud technology solutions to our customers.


Interested in joining our team of Salesforce Business Analysts – Apply Now!

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Key Responsibilities Include:


  • Work with clients and end users to gather, understand, and define business requirements.
  • Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients.
  • Work collaboratively with team members to design a solution that will meet a client’s business requirements and fulfill user stories.
  • Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies.
  • Collaborate with developers to test and verify that solutions will meet the business requirements.
  • Participate in key meetings with customers including requirement sessions, system demos, user acceptance testing, and end user training.



Required Skills and Experience:


  • Deep experience using Salesforce or similar CRM Products to develop client or business solutions.
  • Hands on experience configuring Salesforce or similar CRM Product, including workflows, validation rules, and security controls.
  • Proven ability leveraging analytical and problem-solving skills in a fast-paced environment.
  • Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies.
  • Strong presentation, communication (written and verbal) skills, and interpersonal skills.
  • Ability to juggle and prioritize multiple tasks within a collaborative team environment.
  • Demonstrates flexibility and willingness to do what it takes to get the job done.
  • Drive and desire to learn and grow both technical and functional skill sets.
  • Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio.
  • Experience leveraging and configuring AppExchange products to develop a solution.
  • Experience soliciting, gathering, and analyzing user input and requirements.
  • Experience documenting user stories and creating to-be process flow diagrams.
  • Experience collaborating with business stakeholders.
  • Experience on a Salesforce implementation through the full Software Development Lifecycle (SDLC).
  • Salesforce Admin Certification and one or more Consulting Cloud Certifications (Community, FSL, Marketing, Pardot, Sales, or Service).
  • Bachelor’s Degree strongly preferred.

Are you interested in joining  our team of
Salesforce Business Analysts