Case Study: MN Housing Finance Agency State finance agency leverages Salesforce to slash application submission and review time. Minnesota Housing Finance Agency is the state’s housing finance agency. For more than 40 years, they’ve worked to provide access to safe, decent, and affordable housing and to build stronger communities across the state of Minnesota. CHALLENGE […]
Case Study: John Ryan Fast CPQ Proof-of-Concept Demonstrates Potential John Ryan is a marketing agency that designs and deploys retail store messaging systems. It operates digital signage networks in the U.S. and also offers application of multimedia and interactive technology to point-of-sale marketing. CHALLENGE A customer of John Ryan’s requested the ability to provide their […]
Clearscape Outdoor Services – CPQ & Scheduling Service company’s Salesforce CPQ implementation delivers immediate results; enables future growth Clearscape Outdoor Services provides lawn, snow, landscaping, irrigation, and tree care services for apartments buildings, residential properties, commercial properties, and homeowners associations. CHALLENGE Clearscape Outdoor Services has grown rapidly in recent years. New ownership planned for rapid […]
Manufacturing Solution: Creative Case Resolution Delivers Better Customer Experience Red Wing Shoes is an American manufacturer and retailer of premium quality work boots. CHALLENGE Red Wing Shoes (RWS) leverages a 3rd party partner to handle accounts receivable collection from accounts and payments to stores. The partner was the first point of contact for issues and […]
Manufacturing Solution: Salesforce Service Cloud + Field Service Lightning (FSL) Catalyzes Growth in Challenging Times Total Comfort is a full-service residential and commercial heating and cooling (HVAC) company. CHALLENGE Total Comfort has been a leading provider of heating and cooling services in the Twin Cities metro area for over thirty years. The HVAC company was […]
Manufacturing Solution: Salesforce Sales Cloud Deployment Unlocks Business Potential Nystrom manufactures and sells a broad line of specialty building products to construction professionals and architects in the commercial construction industry. CHALLENGE Nystrom had enjoyed solid growth for years by selling quality products via a transaction-based sales approach. Future growth acceleration depended on 1) transitioning to […]
Case Study: Kraus-Anderson Solution: Salesforce / EPIC Integration Kraus-Anderson, Inc. (KAI) is an integrated construction management and real estate enterprise working independently and in collaboration with a family of companies including insurance and financing operations. Need: Kraus-Anderson had been using Salesforce as an Opportunity / Customer Relationship Management (CRM) tool for their sales team and […]
Case Study: Central 1 Solution: Lightning Service Cloud Deployment Central 1 is the central financial facility and trade association for the British Columbia (B.C) and Ontario credit union systems. Central 1 represents a consumer-oriented, full-service retail financial system that serves 3.3 million members and holds $116 billion in assets and is owned primarily by its […]
Case Study: Ergotron MANUFACTURING Solution: Global Service Cloud Deployment Ergotron is a global manufacturer of leading digital display mounting and mobility products. Need: Ergotron faced a challenge. Key elements of customer information were being held in disparate systems and maintained by separate ad-hoc processes, preventing visibility to data. Data sources included a combination of paper […]
Case Study: CASES Solution: Salesforce Sales Cloud Center for Alternative Sentencing and Employment Services (CASES) The mission of CASES is to increase public safety through innovative services that reduce crime and incarceration, improve behavioral health, promote recovery and rehabilitation, and create opportunities for success in the community. Need: CASES was looking for a team to […]