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WHAT MAKES US DIFFERENT?

 

Demand Chain has built a company and culture that improves the lives of our team, clients, and the communities around us. We work hard to ensure our team members feel engaged, motivated, challenged, and with a sense of belonging, so they can thrive.

Defining traits of our culture include: passion, a sense of urgency, integrity, accountability, adaptability, ownership, joy, and optimism. We’re problem solvers, life-long learners, experts in our industry, slightly sarcastic, but always fun loving.

Sound like you? Want to grow, develop, build meaningful relationships, and create value for the communities around us?

JOIN OUR TEAM

Competitive Compensation

Comprehensive
Benefits

401K
Match

Engaging
Projects

Learning & 
Development

Salesforce
Community

Growth
Potential

Best Place to 
Work!

OPEN ROLES

Demand Chain Salesforce Developer

Our Developers work with our customers to ensure successful engagements and project go-lives using Salesforce configuration and/or custom development.

Responsibilities:

  • Lead and mentor junior developers.
  • Execute declarative Salesforce application configuration.
  • Use Apex, Visualforce, and Lightning Web Components to create unique customer-based solutions.
  • Lead client projects and internal team.
  • Expert in solution design and system architecture.
  • Interact directly with our clients and internal team to ensure customer success.
  • Participate in the full application life cycle from technical design to development, testing and deployment.
  • Proactively bring new and exciting opportunities for improvement to our internal team as well as our clients.

 

Requirements:

  • 2-5 Years of Salesforce software development experience, ideally in a consulting environment.
  • Development experience with JSP/ ASP, Java, HTML language is desired.
  • Development experience with Apex, Visualforce, and Lightning Web Components is required.
  • Salesforce Certifications (App Builder, Dev I, Dev II, Admin) preferred.
  • Strong technical design skills and an ability to deliver customer driven solutions.
  • Drive and desire to learn and grow both technical and functional skill sets.
  • Ability to manage multiple concurrent projects.
  • Excellent written & verbal communication skills with technical and non-technical audiences.
  • Desire and ability to solve complex business processes with software.
  • Possess strong organizational and time management skills
  • Ability to build rapport and develop effective working relationships with clients.
  • Creative and analytical thinker.
  • College degree preferred.
  • Willingness to travel.

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As a Salesforce Consultant, you will work on a team to adapt and develop solutions to client problems. Salesforce Administrators are the foundation to the system. Your work will be dedicated to ensuring we are maximizing efficiency and capitalizing on the full features and benefits of the system.

 

Who will be successful in this role?

  • People with a high technical aptitude
  • Exceptional communication skills
  • Problem solvers
  • Relationship builders
  • Natural curiosity
  • Continuous learner
  • Delights in details

 

What will I be doing?

  • Create and Manage Changes to the System
  • Proactively seek out and identify needed system changes
  • Proactively gather feedback from users
  • Manage system changes without interruption to the user
  • Communicate system changes to the users in advance so they understand the change and how to use it prior to implementation
  • The “go to” for users, promote adoption, keep current on new releases and AppExchange solutions, provide training, and more.
  • Gather requirements from end users
  • Modify the system to increase benefits and usability
  • Manage the change control process
  • Manage all processes that impact/relate to SFDC
  • Manage new releases of SFDC and efficiently roll out new features
  • Create and maintain fields, views, reports, dashboards, campaigns, and other SFDC objects and functions
  • Handle ongoing customization/alteration of SFDC
  • Maintain, enhance and create workflows, functions and configurations within the SFDC environment
  • Create new reporting capabilities and respond to ad hoc reporting requests as needed

 

What technical skills/education do I need?

  • 2 to 5 years of SFDC administration experience
  • In-depth knowledge of the standard capabilities of SFDC and have successfully expanded on those capabilities using custom code (Apex, s-controls) and/or integration with external systems
  • Strong reporting background using standard reporting tools, including standard SFDC reporting functionality
  • Previous re-engineering experience updating an existing SFDC configuration to provide solutions for reporting, workflows and enhanced function
  • SFDC Administrator certification is strongly preferred (Admin, Advanced Admin)
  • Proven ability to utilize SFDC as a sales analysis tool
  • Prefer Bachelor’s degree or equivalent education/experience
  • Computer literate and proficient in standard office applications: Word, Excel and Outlook

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Demand Chain Salesforce Business Analyst

Our Salesforce Business Analysts wear many hats on their projects and are responsible for everything from requirements gathering, Salesforce configuration, testing, training and post deployment support. As a Salesforce BA, you will be part of a team responsible for delivering enterprise cloud technology solutions to our customers.

 

Responsibilities:

  • Work with clients to gather, understand, and define business requirements.
  • Develop user stories / process flows to support the design and development.
  • Work collaboratively to design a solution that will meet client’s business requirements and user stories.
  • Complete configuration for user stories within Salesforce, AppExchange, other Cloud products.
  • Collaborate with developers to test and verify that solutions will meet the business requirements.
  • Participate in key meetings with customers including requirement sessions, system demos, user acceptance testing, and end user training. 

 

Requirements:

  • Deep experience using Salesforce to develop client or business solutions.
  • Hands on experience configuring Salesforce including; workflows, validation rules, and security controls.
  • Proven ability leveraging analytical and problem-solving skills in a fast-paced environment.
  • Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies.
  • Strong presentation, communication (written and verbal) skills, and interpersonal skills.
  • Ability to prioritize multiple tasks within a collaborative team environment.
  • Drive and desire to learn and grow both technical and functional skill sets.
  • Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio.
  • Experience leveraging and configuring AppExchange products to develop a solution.
  • Experience soliciting, gathering, and analyzing user input and requirements.
  • Experience collaborating with business stakeholders.
  • Experience on a Salesforce implementation through the full Software Development Lifecycle (SDLC).
  • Salesforce Admin Certification and one or more Consulting Cloud Certifications (Community, FSL, Marketing, Pardot, Sales, or Service).
  • Bachelor’s Degree strongly preferred.

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Demand Chain Salesforce Project Managers

Our Project Managers are responsible for leading a project from its inception to execution. This includes; planning, execution and managing the people, resources and scope of the project. Our Project Managers must have the discipline to create clear and attainable objectives and to see them through to successful completion.

 

Responsibilities:

  • Create and execute project work plans and revises as appropriate to meet changing needs and requirements.
  • Identifies resources needed and assigns individual responsibilities.
  • Manage day-to-day operational aspects of a project and scope.
  • Review deliverables prepared by team before passing to customer.
  • Effectively apply our methodology and enforces project standards.
  • Prepare for engagement reviews and quality assurance procedures.
  • Identify and manage project risk.
  • Ensure project documents are complete, current and stored appropriately.
  • Review status reports of team members and addresses issues as appropriate.
  • Strong relationship management skills and sales acumen.

 

Requirements:

  • 3-5+ years managing Salesforce projects
  • Salesforce Admin Certification and/or one or more Consulting Cloud Certifications preferred..
  • Experience working within an established PMO process, SOW, Change Order execution.
  • Experience managing 3rd party implementation vendors.
  • Experience managing 3rd party support vendors General Project/Practice Related Competencies Project/Practice Management.
  • Experience in designing and developing software components and having a very strong Service Oriented Architecture and integration background.
  • Experience in Salesforce CRM with end to end implementation experience.
  • Salesforce integration experience, including between different business systems as well as working with integration tools.
  • Bachelor’s Degree preferred.
  • Project Management Certification (PMP) desired.
  • Willingness to travel.

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Demand Chain Salesforce Agile Project Leader

Our Agile Project Leaders (PL) are tasked with client, program, and project success, and rely on their background in Agile environments along with their success in implementing Salesforce solutions to provide hands-on expertise for Salesforce projects. The PL will develop and manage project lifecycles and service delivery, including solution scope, budget, timeline, resources, and deliverables..

 

Responsibilities:

  • Engage customer stakeholders to understand desired business outcomes and define success criteria.
  • Lead Discovery and requirements refinement sessions to uncover customers’ requirements.
  • Synthesize requirements to create clear and comprehensive user stories and solution design documentation.
  • Perform fit-gap analysis between Salesforce functionality and client requirements.
  • Design elegant, innovative Salesforce solutions involving configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality.
  • Manage the delivery and testing of Development functionality.
  • Iterate on solutions through a Build/Test/Review cycle with customer Product Owner.
  • Develop a training curriculum and deliver training sessions to the solution’s end users.
  • Optimize plans and resources to deliver maximum value to clients.
  • Collaborate with project, leadership, and sales teams to bring thought leadership and the full force of Demand Chain’s resources to all engagements.
  • Lead project teams in development and execution of project plans including management of scope, schedule, budget, and quality.
  • Lead agile ceremonies and sprints.
  • Influence and coach customers throughout their Salesforce and agile journeys.
  • Coach, mentor, and develop junior resources.
  • Make decisions that positively impact customer, departmental, and individual metrics.

 

Requirements:

  • 8-10 years of consulting and project management experience.
  • 5+ years of successful Salesforce deployment experience.
  • In-depth understanding of Agile Best Practices (Scrum Master Certification)
  • Salesforce certification (i.e., Administrator, Sales Cloud, or Service Cloud).
  • Project Management Certification (PMP or similar).
  • Experience with business process definition, best practices, and reengineering.
  • Experience writing user stories to capture Salesforce requirements.
  • Understanding of key concepts of user-centered design and design thinking.
  • Desire to learn new things.
  • Outstanding leadership and communication skills; very strong customer-facing skills.
  • Willingness to travel.

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Demand Chain Salesforce Platform Commitment Lead

Our Platform Commitment (PC) Lead is tasked with owning a client relationship in a Salesforce Support role. The PC Lead will develop and manage support projects and client relationships; including scoping and estimating cases, requirements gathering, managing budgets, executing deliverables, and Salesforce configuration / administration..

Responsibilities:

  • Must possess strong project management skills and be able to manage many clients at once.
  • Provide high-level project management to each engagement; Meeting with each customer regularly and proactively; Providing weekly updates on budgets and statuses.
  • Utilize larger Demand Chain team to delegate work as appropriate; Actively manage those resources and their assigned tasks as required.
  • Synthesize requirements to create clear and comprehensive requirements for each case; Keep case statuses updated and accurate details on the solution provided.
  • Understand desired business outcomes and define success criteria.
  • Grow client relationships through documentation and thorough understanding of their businesses and Salesforce instances; Provide recommendations to improve their business processes.
  • Identify growth areas within each client and assist project teams if larger project need, outside of support, is identified.
  • Design elegant, innovative Salesforce solutions; Such as configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality.
  • Manage the delivery and testing of each request within established SLAs.
  • Make decisions that positively impact customer, departmental, and individual metrics.
  • While this is not an on-call position, availability outside of standard office hours may be required from time-to-time to address high-priority issues.

Requirements:

  • 3+ years of Salesforce administration or business analysis experience.
  • Desire to learn new things.
  • Excellent troubleshooting skills within Salesforce.
  • Outstanding communication and de-escalation skills; very strong customer-facing skills.
  • Ability to manage time effectively; “context-switch” successfully and often.
  • Ability to effectively delegate.
  • Prior experience in a Salesforce consulting environment.
  • Prior experience with Salesforce development (Apex, Lightning).
  • Prior experience in an IT Support position.
  • Salesforce Certification (i.e., Administrator, Sales Cloud, or Service Cloud).Willingness to travel.

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Demand Chain Salesforce Technical Architect

Our Salesforce Technical Architects are responsible for owning the architecture and design of complex solution components. We are looking for candidates that demonstrate strong leadership skills in all stages of the software development life cycle.

Responsibilities:

  • Experience in designing and developing software components.
  • End to end implementation experience with the Salesforce platform.
  • Ability to lead design sessions and communicate design options to clients.
  • Experience with development technologies such as Apex/VF, JAVA, .Net, Ruby, JS, jQuery, Angular.js, Objective C.
  • Integration experience using both Web based technologies (Soap, Rest) and Integration/Middleware tools such as Informatica, Jitterbit and MuleSoft.
  • Knowledge of options and how to handle security requirements such as single sign on and data security.
  • Experience with Release Management, Source Control, and Deployment concepts and technologies such as ANT, Salesforce Metadata API, Jenkins, SVN.
  • Ability to define the system landscape, to identify gaps between current and desired end-states and deliver a solution.

Requirements:

  • At least 2-4 years’ experience in Architecture role – Salesforce or other CRM architecture experience a plus.
  • At least 4 years’ experience with Integration technologies.
  • Working knowledge of security concepts such as single sign on and data security.
  • At least 4 years’ experience in Agile, Scrum, and Waterfall methods.
  • Salesforce Developer and Architect Certifications a plus.
  • Bachelor’s Degree.
  • Willingness to travel.

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Demand Chain Salesforce Solution Architect

Our Salesforce Solution Architects are responsible for the application design, development and support of Salesforce related projects. We are looking for candidates that demonstrate strong leadership skills in all stages of the software development life cycle.

Responsibilities:

  • Experience in designing and developing software components and having a strong service-oriented Architecture and integration background.
  • Experience in Salesforce CRM with end to end implementation experience.
  • Salesforce integration experience, including between different business systems as well as working with integration tools.
  • Proficiency in programming using Salesforce, Force.com, Java, JavaScript, and XML and their use in the development of CRM solutions.
  • Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, and implementing new instances of Salesforce.
  • Strong practical deployment knowledge of VisualForce, Flex, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, and Salesforce s-controls.
  • Ability to define the system landscape, to identify gaps between current and desired end-states.
  • Additional Salesforce experience includes Workflow Alerts and Actions, and Approval Workflow.
  • Programming experience with the following languages, J2EE, HTML XML, SQL, Oracle.

Requirements:

  • Bachelor’s degree in Computer Science or related field.
  • 5 years direct experience in all aspects of developing and implementing CRM applications.
  • 3-5 years of developing customizations for Salesforce using the CRM SDK.
  • Proven experience in Salesforce implementations.
  • Proven experience in overseeing the direction, development, and implementation of CRM software solutions.
  • Specific knowledge of CRM SaaS and Salesforce certifications highly valued.
  • Direct, hands-on experience with automated software management tools.
  • Strong knowledge of CRM software quality assurance best practices and methodologies.
  • Strong knowledge of data management, including data capture, warehousing, segmentation, mining, storing, cleansing, and security.
  • Knowledge of Business Process Management (BPM) techniques and tools.
  • Working experience with SAP or similar enterprise software systems a plus.
  • Project management skills and exposure to project-based work structures.
  • Knowledge of applicable data privacy practices and laws.
  • 3+ years’ experience integrating distributed Applications and services including .Net, J2EE, and Client/Server Applications.
  • Full life-cycle development in an enterprise development environment.
  • Application development using relational database, preferably using Oracle and SQL Server.
  • Should have excellent communication, negotiation, decision making, and problem-solving skills.
  • Willingness to travel.

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Interested?  Join Our Team!

“It’s important to me that I am able to make a difference at work, Demand Chain has a culture that closely ties our success with the success of our clients.”

Brian Tremblay, Salesforce Software Developer

“Through working side by side with our expert staff on challenging projects, I was able to learn and grow my skill set very quickly.”

Kelly Lafferty, DC Salesforce Practice Lead – Program Advancement

Jeff Pierson, Jeff, Pierson, Success, Successful, DCS, Demand Chain Systems, Salesforce Integration, Salesforce Development, Salesforce Implementation, Salesforce Deployment, Salesforce Consultants, Salesforce Consulting partners, Salesforce Consulting companies, Salesforce Consulting, Salesforce silver partners, Salesforce integrators, Salesforce implementers, Salesforce Cloud, Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud, Pardot, Commerce Cloud, Health Cloud, Financial Services Cloud, Salesforce CPQ, Salesforce lightning, SalesforceIQ, Salesforce Quote-to-Cash, Salesforce Einstein, Visualforce, Dreamforce, SFDC, Salesforce MVPs, CRM deployment, CRM integration, CRM Consulting Companies, Salesforce integration Minneapolis, Salesforce Development Minneapolis, Salesforce Implementation Minneapolis, Salesforce deployment Minneapolis, Salesforce consultants Minneapolis, Salesforce Consulting partners Minneapolis, Salesforce Consulting companies Minneapolis, Salesforce Consulting Minneapolis, Salesforce silver partners Minneapolis, Salesforce integrators Minneapolis, Salesforce implementers Minneapolis, Salesforce Cloud Minneapolis, Sales Cloud Minneapolis, Service Cloud Minneapolis, Community Cloud Minneapolis, Marketing Cloud Minneapolis, Pardot Minneapolis, Commerce Cloud Minneapolis, Health Cloud Minneapolis, Financial services Cloud Minneapolis, Salesforce CPQ Minneapolis, Salesforce Lightning Minneapolis, SalesforceIQ Minneapolis, Salesforce Quote-to-Cash Minneapolis, Salesforce Einstein Minneapolis, Visualforce Minneapolis, Dreamforce Minneapolis, SFDC Minneapolis, Salesforce MVPs Minneapolis, CRM Deployment Minneapolis, CRM Integration Minneapolis, CRM Consulting Companies Minneapolis, Salesforce Integrators Minnesota, Salesforce Implementers Minnesota, MN Salesforce set up, MN Salesforce integrators, MN Salesforce integration, MN Salesforce implementers, MN Salesforce implementation, MN Salesforce consultants, Minnesota Salesforce set up, Salesforce Events, Salesforce.com, Salesforce, MN Salesforce, MN Salesforce.com, Minnesota Salesforce.com, Minnesota Salesforce

“We ensure repeatable success through a proven process. We have coined this the “DC Way”. Enabling new hires to quickly come up to speed on client projects.”

Jeff Pierson, Demand Chain Success Manager