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Manufacturing Solution: Salesforce Service Cloud + Field Service Lightning (FSL) Catalyzes Growth in Challenging Times Total Comfort is a full-service residential and commercial heating and cooling (HVAC) company. CHALLENGE Total Comfort has been a leading provider of heating and cooling services in the Twin Cities metro area for over thirty years. The HVAC company was […]

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Manufacturing Solution: Salesforce Sales Cloud Deployment Unlocks Business Potential Nystrom manufactures and sells a broad line of specialty building products to construction professionals and architects in the commercial construction industry. CHALLENGE Nystrom had enjoyed solid growth for years by selling quality products via a transaction-based sales approach. Future growth acceleration depended on 1) transitioning to […]

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TIP #7: Quickly Add Capabilities with AppExchange 8 Plug-and-Play App solutions for Your Remote Workforce   Tip #7: Expand your core with AppExchange. Transitioning to a remote workforce can create challenges with tasks ranging from new employee onboarding to project management and coordination. Building out new capabilities and processes for these can be expensive and […]

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TIP #5: Recognize Your Team’s Heroic Efforts   Celebrate Success Using Salesforce! Tip #5: Recognize your heroes. Our current chaotic environment creates daily opportunities for individuals on your team to go beyond expectations to meet the needs of customers (or fellow teammates). Yet, with everyone working remotely, much of this effort could go unnoticed. Plus, there […]

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