Nickname
Ericgdcs
Website
https://www.demandchainsystems.com
Author Introduce

Eric Gronholz DCS TRAINER AND DEVELOPER Eric has over fifteen years of experience as a leader in defining and improving CRM practices for a variety of industries, and nearly twenty years in the IT field. As a consultant at Demand Chain Systems (DCS), Eric wears many hats including: CRM advisor, project manager, technical and business analyst leader, and trainer.

Keys to Customer Buy-In Salesforce / CRM Implementations The father of a very good friend of mine passed away recently. While I didn’t know her dad very well, I knew he had a great relationship with his three daughters, his sons-in-law, and his grandchildren.  As I looked through the collage of pictures traditionally displayed at a […]

Read More

Integration Considerations for Every CRM Implementation Salesforce Integration/Implementation To get the most out of a Salesforce implementation, integrating it with backend systems is often necessary. Numerous tools are available to assist with the transfer of data between Salesforce and other systems, and they all have their pros and cons.  Regardless of the tool, an integration […]

Read More

Keys to Good Reporting Salesforce / CRM Reporting Reporting is one of those areas where everyone needs to see something different. Top-level executives love the idea of a dashboard to let them know how each business unit is performing; Sales managers need to see how their people are performing and what the pipeline looks like; […]

Read More