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TIP #1: Activate a Chatter Group

Don’t miss the potential of group think!


Tip #1 Chatter: Salesforce Chatter and Chatter Groups help centralize information and updates on what your entire team is doing – enabling employees to respond to new updates on critical topics.

Insight: Sometimes the most obvious things are right in front of us. Consider activating a Chatter Group to help centralize communication across your organization. Whether it be your Covid-19 response plan, a team discussion group, or an important business pursuit – Salesforce Chatter is an excellent way to realize the full potential of a distributed team. Not only is it fast and easy to set-up, it is packed with features to help distributed teams collaborate.

Covid19 Salesforce Chatter Group Screen Shot

Additional tips:

  • Post news on Chatter and track the number of people that have viewed/commented.
  • After remote team meetings, post a copy of the team presentation to Chatter Group and encourage feedback.
  • Use group details to make helpful links/contact information available.
  • Conduct a poll within Chatter to solicit team preferences.
  • Brand the Chatter Group to reinforce key messaging.

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