Chris Dahlberg has nearly 20 years of experience building SFA and CRM systems and managing CRM practices. While at 3M early in his career, he implemented the company’s first-generation SFA system in several departments. Later, as a senior consultant at GE Capital Consulting (Ambient Consulting), he was one of the firm’s most highly utilized resources, implementing SFA and CRM solutions for hundreds of clients in the financial, transportation, manufacturing and healthcare markets. He also served as the firm’s CRM practice manager.
In 2002, Chris helped establish the CRM technology implementation team at BenNevis, a strategic CRM consultancy. In 2007 Chris founded Demand Chain Systems with Mike Paradis.