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Nickname
Jeffpdcs
Website
https://www.demandchainsystems.com
Author Introduce

Jeff Pierson DCS SUCCESS MANAGER/PROJECT MANAGEMENT Jeff has been leading business and technology teams through CRM projects for over ten years. As a Success Manager at Demand Chain Systems (DCS), Jeff is responsible for guiding teams through CRM implementation and platform ideation as well as maximizing the client’s platform investment through lasting CRM value and adoption.

Case Study: Public Research University Solution: Salesforce App Cloud A public institution operating with the mission to change lives through research, education, and outreach. Need: This “Public Research University” has an extensive history with Salesforce, with multiple orgs providing functionality for various groups. To support the natural cycles of change at the institution, it needed […]

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Enterprise Wide CRM When discussing enterprise wide CRM with our clients, the conversation routinely turns to the concept of Single Customer View.  As you probably already know, each organization will naturally want to be a little different in their approach to realizing a unified CRM. However, based on the conversations we’ve had with our clients, […]

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CRM: An Introspective What can it mean for your team? Success Derived from Data Quality Customer Relationship Management (CRM) focuses on the movement of customers through the pipeline, beginning with a marketing classification and culminating in a service experience. Anyone discussing CRM practices on a regular basis can appreciate the depth modern CRM platforms bring […]

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