Our CRM expertise and experience means fast ROI for you.

DCS is an experienced consulting and implementation firm that designs, deploys, integrates and supports on-demand CRM systems. We help clients realize value quickly by getting internal stakeholders on the same page, quickly pinpointing where to start, and implementing CRM with minimal disruption to the business.

Our capabilities encompass all aspects of CRM, including vendor selection, deployment, custom CRM applications, portals and communities, and cloud-based development. We've been in business for nearly a decade, our consultants average more than 15 years of experience and we've helped hundreds of clients select and deploy CRM applications.

Clients appreciate that we understand their business issues, as well the technology; and they trust our proven methodology and our extensive knowledge of CRM vendors and systems. In addition, our unique CRM Diagnostic is a sophisticated online diagnostic tool that quickly and efficiently collects input from multiple internal stakeholders; identifies what to fix first and why; and provides a comprehensive CRM roadmap for moving forward.